This is not without its hurdles of course. Any person in a position of management trying to implement change can find it difficult. Understanding why change is not going smoothly can help you to address these hurdles.
Knoster’s premise is that the six categories of Vision, Consensus, Skills, Incentives, Resources, and Action Plan all need to be present in order for complex change to occur successfully. Perhaps most interesting is what can go wrong if one of the categories is not present during the process.